Developers
Extend the customer engagement layer
The frontend is meant to sit on top of existing CEP ticketing, CRM, and portal flows so additional pages can reuse real business records.
Portal workspace
Extend customer-facing ticket and account pages with additional widgets, SLA signals, or document flows.
/my/feedback
Ticket intake
Plug service-specific flows into the existing ticket creation routes that already connect categories, companies, and services.
/new/feedback
Website conversion
Use the public site to create qualified CRM leads and route prospects into the same CEP delivery pipeline.
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